FAQ

Ebikes are limited to 20 miles per hour on electric power in the United States. You can use manual peddling achieve obtain to higher speeds. In the UK, EU, and Australia, the max speed before using only pedal power is 15 miles per hour. Once you reach your speed limit, the rest is up to you. There is nothing to stop you from going faster than those speed limits other than your physical condition to pedal the bike more quickly or if you are going downhill.
Yes, pedaling is what generates the electric power to kick in on your ebike. The pedaling function is what makes an ebike an ebike. Otherwise, it would be classified as a motorbike. Ebikes have a built-in torque sensor in the drivetrain that measures how much force the rider applies to the pedals. This is regulated to match your pedal power with the output from the motor. The design allows you to enjoy a smooth riding experience that doesn't feel like you are being overpowered by the motor and more like you are pedaling with the motor's assistance.
This depends on many different factors, such as the type of bike, the battery capacity, and how you are riding. Physically fit riders often do not use the motor as much, especially on flat surfaces. Riders who are not as in shape may rely on the motor more, which may drain the battery faster. Climbing many hills or taking the ebike off-road often reduces the rider's ability to reach those 15 and 20 mph speeds, making them more reliant on the battery. Battery life will depend on your fitness, ride style, and terrain. Most ebikes have a range of around 60 miles on a single battery charge.
Your ebike purchase includes a power adapter and power cable upon that can be plugged into any 115V outlet (US). Some ebikes require removing the battery to charge, while the AMO can be directly charged with the power cable plugging into an outlet. Charging times depend on the model of ebike you have. AMO RR and RS require between a 2- and 4-hour charge.
Typically, yes; the motor and battery being the additional weight. However, Ebike technology is rapidly improving, and these technological advances make modern ebikes a bit more lightweight every year. While ebikes are heavier than regular bikes, they are significantly easier to ride with the electric motor's assistance, almost eliminating the added weight. You'll notice the extra weight when you lift your ebike from the ground or when storing the ebike. The good news is that they are not excessively heavier than a traditional bicycle.
Ebikes are capped at 15 or 20 miles per hour from the electric motor. They are not considered motorcycles because they do not travel as fast. Some people will buy an ebike to keep up with friends they want to ride with who they otherwise would not be able to keep up with or use it to carry heavy goods that a person on a regular bike could not manage. Most importantly, an ebike makes biking more enjoyable, allowing riders to go on longer rides with less physical work.
No, but many states and regions have adopted a 3-class system to help consumers better understand specific models of ebikes. These include: • Class 1 - a motor that only works when the rider is pedaling and has a max speed of 20 mph. • Class 2 - a throttle that propels the bike up to 20mph with the riding assistance or without the throttle. • Class 3 - a motor that only provides assistance when the rider is pedaling and up to speeds of 28 mph. All classes have a maximum power output of 750 watts. Class 3 ebikes have experienced the most regulation in where they can be used. For instance, some states will not allow Class 3 bikes on trails or paths designated for just bicycles and pedestrians.
Besides being cleaner against your clothing, belt drives are more reliable and robust. Compared to the greasy archaic metal chains, belts can use advanced carbon fiber reinforced rubber to transfer power to the rear wheels. This creates a far more efficient and smoother ride.
Not at all. As long as your ebike has a motor size under 750 watts (or 1,000 in Oregon) and is programmed to not operate beyond 20 mph in the US or 15 mph in the UK, EU, and Australia, there is no need for an operating license. However, certain regions require you to be a minimum age to operate an ebike in public places.
Both the RR and RS ship fully assembled. All you need to do is charge your new ebike and personalize your MV App. Then get ready to ride!
Yes, they essentially turn into a standard bike and work by using the pedals. You do not have to worry about being stranded out on a trail or road with no battery life because you could simply ride it back as a normal bike. You can also turn off the electric power assistance at any time to conserve battery life. Some systems will also go into a 'low power mode' to preserve battery life, resulting in more pedal power. Keep in mind that ebikes are heavier than regular bikes and are harder to ride without battery power.
Yes, the motor and battery are sealed very well against water exposure. We suggest you store your battery inside a vehicle while carrying your ebike on your car during a rainstorm.
Your order can be returned within 14 days after the delivery without incurring any charges. To return your order, just log the details in the returns center, and we will notify you with instructions as soon as the request is processed.
Changes to your order can be made at any point before the delivery confirmation has been sent. From the moment you place your order until the expiration of the return guarantee (see above), you can return or cancel your order without any extra charges. If you decide on a different model or color or simply want to cancel your order, just drop us an email at emobility@mvagusta.com, and one of our customer service representatives will process your request.
AMO e-bikes are covered by an extensive 3-year warranty which you can find here. For any technical issues or order queries, you can contact emobility@mvagusta.com, and one of our customer service representatives will gladly help you out.
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