The warranty lasts 24 months from the date of purchase for private costumers. Whereas, if it is a company that made a purchase, the warranty lasts 12 months.
The manufacturer guarantees the assisted pedalling bicycle against manufacturing defects or components failure for the following periods of time (starting from the date of purchase).
The legal warranty of 2 years covers:
- malfunctioning and/or breakage of the bicycle components (handlebars, brake levers, pedals, suspension, drivetrain, etc.)
- electric motor
- display
- battery
The commercial warranty of 3 years (only valid for the first owner) covers:
- Chassis
- Fork
- Wheels
- CNC components
The components of the bicycle subject to wear are excluded from warranty.
During the period of warranty, faulty components shall be replaced or repaired free of charge.
The legal warranty and the respective conditions can be transferred to possible subsequent buyers of the bicycle, notwithstanding the duration of the warranty itself, starting from the date of purchase.
The warranty does not cover possible malfunctions of the components caused by normal use of the bicycle and wear (e.g.: tyres, inner tube, belt, brake discs, etc.).
The owner of the bicycle is in charge of maintaining and using it with care and ensuring that all the advised maintenance interventions are carried out.
For all circumstances not covered by warranty, please refer to the manuals.
The warranty lasts 2 years from the date of purchase for private costumers. Whereas, if it is a company that made a purchase, the warranty lasts 12 months.
For circumstances not covered by warranty, please refer to the manuals.